Free shipping

F.A.Q.s

Here you read some of the frequently asked questions. If you can't find the answer to your question here, don't hesitate to contact us at contact@lovelybabyprint.com.

Shopping

What is Lovely Baby Print?

With us, you easily create your own birth poster/baby poster in scale 1:1 (scaling only length, not weight) The perfect way to remember and cherish the memories of when your kid was newborn.

What size can I choose?

Depending on your baby’s size, the tool automatically choose between 50 x 70 cm, and 70 x 100 cm. (19¾” × 27½” and 27½” x 39¼”). This is done to create the right proportions, even when your baby is tall.

Paper quality?

You birth poster is printed on a matte 200gsm (80lb) high quality paper.

How does it work?

Use our creation tool to easily edit the different fields. You find the three tabs on top; “Birth data”, “Design” and “Advanced”. The “advanced” tab is only used when you want to customize more than the standard options let you. For example, you can under “advanced” also change things like fonts and time formats etc.

How long is the delivery time?

Your delivery time is shown in the checkout, when you’ve entered your full address. Normally, our worldwide delivery times are between 2-8 working days.

Is frame included?

No, but you can add frames and poster hangers to your poster, when you are creating your birth poster.


Payment

What’s the cost for shipping?

None, we offer free standard shipping in all countries we deliver to. We usually also offer express shipment alternatives that comes with an extra fee.

Are there any hidden costs?

No. We always offer free shipping. The last summary before ordering is going to show the total. All prices there are going to be including taxes, customs etc. If you against expectation do get any extra costs when receiving your baby print, please contact us, and we will resolve this for you.

What payments do you accept?

We are offering payments thru Klarna and PayPal. That gives you the possibility to use debit cards, credit cards, direct bank transfer and invoice. With Klarna, you can also choose partial payment (EU only)

Do I need to pay customs or other taxes?

No. We print your baby poster as close to you as possible. With both you and the environment in mind. However, if you do get charged with any extra costs like customs or taxes – Do contact us, and we will resolve it for you.


Warranty and return

Can i return my poster?

As your baby print is created by and for you only, we can not accept any returns that are not invoked by any fault or issues with the delivery. For more about this and complete terms, read about it in our return policy.

How do i make a complaint?

Please contact us at contact@lovelybabyprint.com. We strive to get back to you within the next 24 hours. Remember to check your trash folder if you don’t receive an answer within time.

I have another question, how do i get in contact?

Don’t hesitate to contact us at contact@lovelybabyprint.com. We strive to get back to you within the next 24 hours. Please check your trash folder if you don’t get an answer in your inbox.