Free Worldwide Shipping

FAQ

What is Lovely Baby Print?

With us, you easily create your own birth poster/baby poster in scale 1:1 (scaling only length, not weight) The perfect way to remember and cherish one of your life’s highlights.

 
How does it work?

Use our creation tool to easily edit the different fields. You find the three tabs on top; “Birth data”, “Design” and “Advanced”.
The “advanced” tab is only used when you want to customize more than the standard options let you. For example, you can under “advanced” also change things like fonts and time formats etc.

 
What size can I choose?

Depending on your baby’s size, the tool automatically choose between 50 x 70 cm, and 70 x 100 cm. (19¾” × 27½” and 27½” x 39¼”). This is done to create the right proportions, even when your baby is tall. 

What’s the cost for shipping?

None, we offer free shipping in all countries we deliver to.

Are there any hidden costs?

No. The last summary before ordering is going to show the total. All prices there are going to be including taxes, customs etc. If you against expectation do get any extra costs when recieveing your baby print, please contact us, and we will resolve this for you.

 
What payments do you accept?

We are offering payments thru Paypal and Klarna. That gives you the possibility to use debit cards, credit cards, direct bank transfer and invoice. With Klarna, you can also choose partial payment (EU only)

Can i return my poster?

As all our posters are custom made, we unfortunately can’t accept returns or offer refunds unless your poster arrives damaged or otherwise faulty. We however want you to be happy with your product, so please contact us and we’ll help in any way we can.

Is frame included?

No, but we will soon start to offer high quality frames as an add-on to your poster.

 
Paper quality?

You birth poster is printed on a matte 200gsm (80lb) high quality paper.

 
What’s the company behind Lovely Baby Print?

The company juridical name is Lovely Print Sweden AB, organization number 559246-6147, and is based in the city of Borås, Sweden.

 
Do I need to pay customs or other taxes?

No. We print your baby poster as close to you as possible. With both you and the environment in mind. 
However, if you do get charged with any extra costs like customs or taxes – Do contact us, and we will resolve it for you.

How long is the delivery time?

Your unique delivery time is shown in the checkout, when you’ve entered your full address. Normally, our worldwide delivery times are between 2-8 working days.

 
How do i make a complaint?

Please contact us at [email protected] We strive to get back to you within the next 24 hours. Remember to check your trash folder if you don’t receive an answer within time.

 
I have another question, how do i get in contact?

Don’t hesitate to contact us at [email protected] We strive to get back to you within the next 24 hours. Please check your trash folder if you don’t get an answer in your inbox.

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